Hundreds of Mexicans say a depilation chain that closed abruptly took their money but not their hair, and officials said Monday they would file fraud charges against the company.
Government consumer complaint director Noreli Dominguez said officials have received 1,266 complaints and 779 requests for reparation of damages since last week, when the Neoskin chain closed its more than 70 clinics across the country without warning.
Clients complained they had paid in advance for up to two years' worth of treatments for as much as 5,000 pesos ($390).
Authorities said they were trying to locate the company's management. It was unclear why the company had suddenly closed, leaving employees unpaid and clients without services.
No one answered phone numbers listed for the company in Mexico City, and the company's Web site was listed as "out of service."
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